Having concerns? Need to know more about us? Need help with placing your orders? Or need to know about our post sale service? All you need to read is probably our one page Frequently Asked Questions (FAQs).

Click here to go to our FAQ page >>>

• Time Frame, Shipping

How long does it take to get my order?

Do you ship internationally?

• Costs, Fees

What's your shipping fee?

What Payment Options Do You Accept?

Do I have to pay Sales Tax?

• Size, Color, Customization

NextEve Dress Size Chart

Fabric and color swatches

Can I order a dress in another color?

What sizes do you have?

Can you make the dress to fit my measurements?

• Exchange, Return

What is your return policy?

How can I get the Exchange / Return authorization number and the Form?

• Order Status

Express Order Status Checking, and Tracking number

*: tracking number not available for certain shipping methods. in this case, no tracking number will be provided in the order status checker.

•     Contact us

• Send us a Message

Taking your questions 24 x 7

Usually responded within 24 hours 

• Give us a call (*)

Hours: Monday to Friday excluding holidays

US & Canada: 9am ~ 5pm EST

Europe:  2pm ~ 10pm (France, Germany), 3pm ~ 11pm (UK)

Tel: (USA)-724-827-8002  Fax: 724-827-2173

(*): Please, for post sales & wholesale inquiries only