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NextEve

Wednesday
Jul 23rd

New arrivals >>

 

We offer over 200 styles of dresses and gowns, formal or semi formal. New styles come around the season. Cannot find the ideal dress? Let us know...

By availability >>

dresses and gowns ready to ship immediately

lead time: 12 business days

dresses and gowns that can be made to small and plus size, and exact measurements

can be made to any size US0 - 32 (EU 34-62). custom fits your exact measurements. 3-4 weeks.

Shop by prices >>

dresses and gowns less than $50

dresses and gowns less than $100

dresses and gowns over $100

essentially dresses and gowns at 50% discount

Home arrow Customer Service
Customer Service Overview Print E-mail

There're several ways that you can get help from,

  • Time Frame, Shipping

How long does it take to get my order?

What if I need the dress in a hurry? ---- if your event is in more than 10 working days, please contact us. We can always work something out for you. If you're unfortunately in a great hurry, and need the dress in less than 10 work days, give us a call during our office hours. Sometimes miracle happens. Some extra fees apply to cover extra shipping costs. 

  • Costs, Fees

What's your shipping fee?

Tariffs (customs) charges

  • Color, Size, Customization

Fabric and color swatches

NextEve Dress Size Chart 

What colors can I choose for a particular dress?

What sizes can I choose?

Can you do (small) modification according to my specific requirement?

Can I choose the fabric, or material?

What if my measurements fall between two size numbers?

  • Exchange, Return, Refund

Exchanges, Returns

Return Authorization Forms

Refunds

  • Order Status

Express Order Status Checking, and Tracking number

*: tracking number not available for certain shipping methods. in this case, no tracking number will be provided in the order status checker.

  • Help yourself

This should help yourself out of most your concerns. If not, you still have an option,
  • Contact us

Taking your questions 24 x 7
Usually responded within 24 hours 
  • Give us a call (*)

Hours: Monday to Friday excluding holidays
US & Canada: 9am ~ 5pm EST
Europe:  2pm ~ 10pm (France, Germany), 3pm ~ 11pm (UK)
Tel: (USA)-724-827-8002  Fax: 724-827-2173
(*): Please, for post sales & wholesale inquiries only
 
 
  • Size/Color Chart
  • Delivery Time

    Our delivery time varies. So please make sure to check here for the latest update >>> .

    That being said, the total waiting time is usually about 3 weeks for our made to order items, and approximately 5 business days for our in-stock items. 

  • Shipping Fees

    check here for detailed shipping costs >>>

    General shipping fees for formal dresses & gowns:

    • Asian & Oceania: $20/dress. 
    • European countries: $24/dress
    • North America: $20/dress
    • Other countries: $40/dress
    Note: official shipping rate is provided upon checkout.
 

to better serve you,

what's your budget for a formal dress?
 
prom dress bridesmaid dress wholesale support

Need Help?

Tel: 724-827-8002
Fax: 724-827-2173
Monday-Friday, 9am- 5pm EST. 
Notice: During April 29~30, 2008, customers may find our phone & Fax not accessible sometimes, due to a scheduled upgrade with our  telephone service provider. We apologize for any inconvenience.