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Customer Service | Customer Service Overview |
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| Thursday, 19 August 2004 | |
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Having concerns? Need to know more about us? Need help with placing your orders? Or need to know about our post sale service? All you need to read is probably our one page Frequently Asked Questions (FAQs).
Click here to go to our FAQ page >>> Fast read>>> How long does it take to get my order? What Payment Options Do You Accept? Can I order a dress in another color? Can you make the dress to fit my measurements? How can I get the Exchange / Return authorization number and the Form? Express Order Status Checking, and Tracking number *: tracking number not available for certain shipping methods. in this case, no tracking number will be provided in the order status checker.
Taking your questions 24 x 7Usually responded within 24 hours |
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| Last Updated ( Wednesday, 21 January 2009 ) |
- Size/Color Chart
- Delivery Time
Our delivery time varies. So please make sure to check here for the latest update >>> .
That being said, the total waiting time is usually about 3 weeks for our made to order items, and approximately 5 business days for our in-stock items.
- Shipping Fees
Check here for detailed shipping costs >>>
General shipping fees for formal dresses & gowns:
- North America, Asian & Oceania: $20/dress.
- Most European countries: $24/dress
- Other countries: $40/dress
50% Off on shipping fee on each additional iteM
- Order Tracking
You can check your orders status any time by logging in with your account. Tracking information of your package is available when it's shipped.
Please check here for tracking information if you have received shipping confirmation from us >>>
- Why us?
We operate our own design and production facility. We make every dress sold here. Buying at NextEve Dresses, your dresses are made and delivered to you directly from our factory. Our made to order business model cuts all the overhead costs that you will inevitably pay when you shop at local formal stores. This is because we have No middleman to pay, No inventory costs, No shop rent to pay. NextEve aims to offer great formal gowns at affordable prices. We pass these savings to you.
- Testimonials
Want to know what our satisfied customers have to say about our dresses & gowns, and our customer service? Click here >>>
Enjoyed our service and our dresses? You're invited to write us your testimonial >>>
Complaints? Suggestions? Please don't hesitate to let us know >>>
What's Popular
- NextEve Dress Size Chart
- Fabric & Color Swatches Interchangeability
- How to take your measurements
- How to Make Sure You Don't Wear the Same Prom Dress as Someone Else
- Evening dress, ca. 1810
- Styles in Long Evening Party Dresses
- Color Swatches (Color Chart)
- How To Make A Shawl For Your Gown
- Guaranteed Lowest Price
- Testimonials: Customers LOVE our dresses
What's New
- Homecoming Dresses For Homecoming Parties 2009
- Prom Dresses 2009
- Online Shopping Safety - NexteEve.com Strives To Make Sure Your Personal Data Is Safe With Us
- Dressing for the Apple or Oval or Diamond
- Usher In The Arrival Of The New 2009 Prom Dress Collection!
- Fit for a Queen
- Uplifting Experiences --- Special bras to go with special occasions formal dresses
- Be Part of the Prom Night; Don’t Dress to Be the Talk of the Party
- 2008 Christmas Sale
- Topping It Off Right: how to Coordinate your hairstyle with your formal
online shop
2009 Prom Dresses2008 Dresses & Gowns
Discount / On Sale
Ready-to-Ship Dresses
Plus Size Dresses
Under $100 Dresses
Under $50 Dresses -------------------
Prom Dresses
Evening Dresses
Bridesmaid & Wedding
Cocktail Dresses
Ball Gowns
Homecoming Dresses
Casual Dresses
Modest Dresses
Mother of the Bride Dresses
Pageant Dresses
Party dresses -------------------
Dresses w. Sleeves
Off Size Dresses
Dress Accessories
Jewelry for Formals
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to better serve you,
Need Help?
Send us a message >>>
Give us a Call
Office Hours:
- Monday-Friday, 9am- 5pm EST.
- Tel: 724-827-8002
Fax: 412-223-4301
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