| What is Made to Measure? |
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Answer:In case t hat none of our sizes fit your measurements, you may consider to let us custom make the dress you want to buy. In this case you need to provide certain measurements, see the product details page. The items with * are required for us to custom make the dress. Other measurements are recommended but are optional. There's an extra made-2-measure fee, which depends on your actual measurements. Note: some limits apply to custom made dresses. For example, you may not be able to exchange a custom made dress if you don't like it, or if it doesn't fit due to inaccurate measurements you provided. |
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Our delivery time varies. So please make sure to check here for the latest update >>> .
That being said, the total waiting time is usually about 3 weeks for our made to order items, and approximately 5 business days for our in-stock items.
Check here for detailed shipping costs >>>
General shipping fees for formal dresses & gowns:
You can check your orders status any time by logging in with your account. Tracking information of your package is available when it's shipped.
Please check here for tracking information if you have received shipping confirmation from us >>>
Want to know what our satisfied customers have to say about our dresses & gowns, and our customer service? Click here >>>
Enjoyed our service and our dresses? You're invited to write us your testimonial >>>
Complaints? Suggestions? Please don't hesitate to let us know >>>
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Tel: 724-827-8002
Fax: 724-827-2173
Monday-Friday, 9am- 5pm EST.