| All you need to know to order |
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Time Frame, ShippingHow long does it take to get my order? What if I need the dress in a hurry? ---- if your event is in more than 10 working days, please contact us. We can always work something out for you. If you're unfortunately in a great hurry, and need the dress in less than 10 work days, give us a call during our office hours. Sometimes miracle happens. Some extra fees apply to cover extra shipping costs. Costs, FeesColor, Size, CustomizationWhat colors can I choose for a particular dress? Can you do (small) modification according to my specific requirement? Can I choose the fabric, or material? What if my measurements fall between two size numbers? Exchange, Return, RefundOrder StatusExpress Order Status Checking, and Tracking number *: tracking number not available for certain shipping methods. in this case, no tracking number will be provided in the order status checker. |
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Our delivery time varies. So please make sure to check here for the latest update >>> .
That being said, the total waiting time is usually about 3 weeks for our made to order items, and approximately 5 business days for our in-stock items.
Check here for detailed shipping costs >>>
General shipping fees for formal dresses & gowns:
You can check your orders status any time by logging in with your account. Tracking information of your package is available when it's shipped.
Please check here for tracking information if you have received shipping confirmation from us >>>
Want to know what our satisfied customers have to say about our dresses & gowns, and our customer service? Click here >>>
Enjoyed our service and our dresses? You're invited to write us your testimonial >>>
Complaints? Suggestions? Please don't hesitate to let us know >>>
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Need Help?
Tel: 724-827-8002
Fax: 724-827-2173
Monday-Friday, 9am- 5pm EST.